Privacy Policy

Last Updated: 01 Oct 2025

At Mirrorpip Pvt Ltd (“Mirrorpip,” “we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform and services. By signing up or using Mirrorpip, you consent to the practices described herein.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing details, and KYC information (if required).
  • Account & Trading Information: API keys (with trading rights only), order history, positions, and trade data from linked exchanges.
  • Usage Information: Login details, device info, IP address, and platform interactions.
  • Payment Information: Subscription details and transaction records (processed securely; we never store card data).

2. How We Use Your Information

  • To enable account linking, copy trading, and automation services.
  • To display analytics, dashboards, and performance insights.
  • To provide customer support and process payments or invoices.
  • To comply with legal and regulatory obligations.
  • To improve our platform and communicate service updates.

3. Data Sharing & Disclosure

  • With service providers strictly for service delivery.
  • With regulators if required by law.
  • During business transfers with prior notice.

4. API Key & Security

  • API keys are encrypted and stored securely.
  • Withdrawal-enabled keys are never requested.
  • Users can revoke access anytime.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your experience. For more information, see our Cookies Policy.

6. Data Retention

We retain your data as long as your account is active or as required by law. You may request account deletion, subject to regulatory record-keeping obligations.

7. User Rights

  • Access and review your personal data.
  • Request corrections or deletion (where legally permitted).
  • Opt out of marketing communications.
  • Submit requests via our official support channels.

8. Data Security

We employ industry-standard encryption, firewalls, and access controls. While we strive for security, no system is 100% safe, and you accept the associated risks.

9. Third-Party Links & Services

Our platform may contain links to third-party exchanges or payment providers. We are not responsible for their privacy practices and recommend reviewing their policies.

10. Children’s Privacy

Mirrorpip does not knowingly collect data from individuals under 18.

11. Updates to This Policy

We may revise this Privacy Policy from time to time. Any updates will be posted here with a revised “Last Updated” date.

12. Contact Us

Mirrorpip Pvt Ltd
Email: support@mirrorpip.com
Address: 4075, Prestige Lake Ridge, Uttarhalli, Bangalore 560061